DELIVERY PROCESS OF COLORCL
COLORCL is in South Korea and work on Monday~Friday, working time is 09:00~18:00 (GMT+9).
Also our service center work same.
1. Add cart
2. Proceed to checkout and pay
▶ If by standard shipping
Standard shipping by post office do not hand the package 1:1. Customer should track and check mailbox often.
▶ If by express shipping
Express shipping by DHL will hand the package 1:1. So if you want PO Box deliver, do not choose express shipping.
3. System automatically handle the order as:
▶ If paid with PayPal
COLORCL system make your order processing when payment is confirmed by PayPal.
▶ If paid with Credit Card
① COLORCL system make your order on-hold until payment is confirmed by bank.
a) customer’s bank is permit the payment immediately, our system will make order processing.
b) customer’s bank does not permit during payment time, our system will make order on-hold.
③ Our staff check every on-hold and make processing at the morning of every working day.
* If check order and it’s canceled but payment got out of account, please contact firstname.lastname@example.org
4. COLORCL system send confirmation e-mail to your e-mail address in billing details.
5. Our staff check orders and process the packing and shipment in every working day.
6. Post office pick up the package (On Monday~Friday, 16:30 PM) and DHL pick up the package. (On Tuesday~Thursday 1 pm and Friday 3 pm)
7. COLORCL system send e-mails to let customer know the tracking number.