What are my payment options?

We accept Visa, MasterCard, JCB, American Express cards. When selecting this option at checkout, you will be directed to the secure payment site to enter your card information. Once the transaction is complete, you will receive an order confirmation email and then return to COLORCL.COM.

What can I do when my payment is refused?

Some cross border transactions (international purchase) are refused by the card issuer/bank for security reason. In order to make a purchase with us, you may have to call card issuer/bank to confirm the transaction and then place a new order again.

What is CVV CODE?

In checkout page, we ask for your credit card certification value (CVV) code for increased security and protection against fraud.

For MasterCard, Maestro, and Visa credit cards, you can find this 3-digit value on the back of your card. For American Express cards, this 4-digit number is found printed on the front of your card.

As required by law, we will never store your credit card CVV code anywhere and it is discarded after transmission in the checkout.

What is 3D authentication?

During payment checkout, you are asked to provide a password to authenticate your purchase. This 3D Secure feature enables the shopper to enter a password to confirm their identity with the card issuer, thus improving the security of Internet payments.

How do I know my card information is safe?

Our payment processor is fully PCI Level 1 compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. Rest assured that your card information is safe when shopping with us.