CANCEL & REFUND
CANCEL&REFUND only applied for when you didn’t receive the package.
If you already received the package, please check EXCHANGE&RETURN
If you want to cancel and refund for your order before ship out, please contact us by email firstname.lastname@example.org
Please let us know your order number or if you don’t remember, your full name and email address that you put when order.
Unfortunately after ship out, we can’t cancel your order and return the package. And COLORCL only accept when blister is not opened.
If you want refund, you should send the package back to us and you should bear the return shipping fee.
If it’s okay to you, please safely repackage the items you want to refund and send to below address :
Address 1: 351, Sunmoon-ro, Tangjeong-myeon
Country: Republic of Korea
Zip code: 31457
And please let us know the return tracking number for tracking.
Refunds will be processed after it’s return.
Please note that in case of credit card, you can get credit instead partial refund.