If a customer is dissatisfied with a purchase and would like to return it and request a refund, the customer is responsible for the return shipment fees.

**Please note that refunds are only available for the product fee. Shipping fee that customer paid when place order is not refundable.

*Please note that Returns/Refunds are only applicable for unopened blister packaging. Returns/Refunds will be processed after the items have been received and checked at the COLORCL distribution center

Tracking numbers for the return shipments should be emailed to with the heading ‘Return Tracking Num/RetRefund’

Please safely repackage the items you want Returned/Refunded and send them to the address below:

Address 1: 351, Sunmoon-ro, Tangjeong-myeon
City: Asan-si
State: Chungcheongnam-do
Country: Republic of Korea
Zip code: 31457
Phone: +82-70-7717-1110

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